At Manthan Swasth, our primary focus is on providing healthcare and support services. However, in cases where physical goods or materials (such as promotional items, event-related products, or educational materials) are involved, the following Shipping and Delivery Policy applies.
1. Order Processing:
Once your order is placed, we aim to process it within 1-3 business days. You will receive a confirmation email with the details of your purchase and estimated delivery time.
2. Shipping Methods and Charges:
We partner with reliable shipping carriers to ensure the safe and timely delivery of products. Shipping charges, if applicable, will be displayed at checkout and will vary based on the destination and size of the package.
3. Delivery Timeframe:
The delivery time for items will depend on the location and shipping method chosen. Typically, deliveries within India take 5-10 business days, while international shipments may take longer. Please note that unforeseen delays due to weather, customs, or other external factors may extend the delivery period.
4. Order Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery. You can use this number to track your shipment directly through the carrier's website.
5. Damage or Lost Items:
In the event that your order arrives damaged or is lost during shipping, please contact us immediately at [insert contact information]. We will work with the carrier to resolve the issue and may offer a replacement or refund based on the circumstances.
6. Non-Delivery Areas:
We currently do not deliver to certain regions or countries. If your location falls outside our delivery zones, we will notify you and provide an alternative solution, if possible.
7. Changes to the Shipping Policy:
Manthan Swasth reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be reflected on this page.
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